Refund Policy – Urbano Rodriguez

Refund Policy


Refund Policy

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Returns
Due the "On Demand" and "3D Printed" nature of our products, we do not accept returns or exchanges. But feel free to contact us if you have any problem with your purchase. Our main goal is keep our customers 100% happy, and we will do our best to achieve this!

We will happily try to solve any case, except when the item is not in its original condition, is damaged or have missing parts for reasons not due to our error.

Refunds or Exchanges (if applicable)
In a exceptional cases, when it's clear the item was received by the customer, damaged, with wrong parts, with a fabrication defect, or with a noticeable bad finish.

Shipping
Shipping costs are non-refundable.

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